careers at dns
Professional Services Engineer – Network & Security
Location – Charlotte, NC and or South Carolina - Any
Company Description
Data Network Solutions (DNS) delivers technology solutions to address customer business needs. Established in 1999, DNS evolves its solution portfolio to meet industry and customer demands. With sales and engineering teams across the Southeast, DNS serves accounts throughout the USA, emphasizing dedicated and loyal customer service. The company values building lasting customer relationships based on trust and understanding specific business challenges.
Role Description
This is a full-time remote role for a Professional Services Engineer - Network/Security at Data Network Solutions. The Engineer will be responsible for managing multiple ongoing network & security-centered professional services projects and seeing them through project completion. This role requires deep troubleshooting knowledge and the ability to work with and resolve network & security issues that may arise during an engagement.
As a Professional Services Engineer at DNS, you will have the opportunity to work with cutting-edge technologies and collaborate with a team of skilled professionals. Your role will involve designing, implementing, and supporting complex network and security solutions tailored to our clients' unique needs. You will also play a crucial part in identifying potential risks and vulnerabilities, ensuring that our clients' infrastructures remain secure and resilient.
In addition to your technical responsibilities, you will be expected to build strong relationships with clients, providing them with expert advice and guidance throughout the project lifecycle. Your ability to translate technical jargon into clear, actionable insights will be key to helping clients understand the value and impact of the solutions you deliver.
At DNS, we foster a culture of continuous learning and professional growth. You will have access to ongoing training and development opportunities, as well as the chance to earn additional certifications in network and security technologies. We believe in empowering our employees to reach their full potential and contribute to the success of our clients and our company.
Qualifications
• 5+ years’ experience doing Professional Services with Network & Security solutions in a Reseller (VAR) or similar work setting
• Cybersecurity Expertise centered around NGFW, ZTNA and other enterprise cybersecurity solutions
• Experience in implementing and maintaining network security solutions, with specific skills with Palo Alto Networks Firewalls and Route/Switch
• Strong problem-solving abilities and attention to detail
• Ability to discuss highly technical concepts with many different types of customers
• Organized and able to juggle multiple priorities and tasks at once
• Active certifications in Aruba Networks, Cisco Networks, Juniper Networks, and Palo Alto Networks, such as ACMA/P, ACSA/P, ACCA/P, CCNA, CCNP, JNCIA, JNCIS, PCNSE, PCNSC, PSE Pro
• Ability to work collaboratively within a team and adapt to changing priorities.
• Excellent writing and strong verbal skills, with the ability to communicate with senior leaders, technical peers, and non-technical partners
• Flexible, dependable, self-starter, and capable of quickly learning new products and technologies
Responsibilities
• Plan, deploy, and perform project-based services centered around NGFWs, endpoint security, routing, and switching technologies for an array of customers
• Willingness to travel for customer projects, company, and industry events as needed
• Maintain an up-to-date knowledge base of the latest technologies and best practices to ensure that our solutions remain cutting-edge and effective.
• Develop and deliver training materials and documentation to clients, ensuring they are well-versed in the deployed technologies and can maximize their use to achieve business goals
• In addition, the candidate is expected to demonstrate a high level of professionalism and a commitment to continuous improvement, always striving to exceed customer expectations.
We are looking for a candidate who can not only meet these technical and professional requirements but also embody our company values of innovation, integrity, and customer-centricity. The ideal candidate will demonstrate a proven track record of managing complex projects and delivering high-quality results under tight deadlines.
If you are passionate about technology and eager to contribute to a dynamic and forward-thinking organization, we encourage you to apply. Join us in shaping the future of network solutions and making a tangible impact on our clients' success.
Data Network Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
